1. For Any same day deliveries, all the orders must be placed before 7 pm same day.
2. All standard time deliveries will be made between 10 am to 8 pm.
2. We do hand delivery for cakes & flowers in all the locations mentioned in Delivery locations in cakevista.com.
3. Due To bad weather, political disruption, or any unforseen circumstances, deliveries can be delayed and can be delayed next day also from the given date of delivery, in such cases, we will mail you for the same or will inform the same to you over the phone.
4. In case of fix time delivered, 30 minutes up / down can be there , no claims will be accepted in such regards, as we consider fix time delivery as priority delivery, though it may not reach the delivery location exact on time due to unavoidable circumstances.
5. For perishable products like cakes , fruits , chocolates , flowers, orders are attempted only once , in case of any reason mention below, customer will be charged for the order and no re-delivery will be possible. We will consider the order as attempted as reason mentioned below
Wrong address given for delivery/shipping
Receiver not available.
Recipient did not accept the delivery
In case the recipient is not available, he/she can inform the delivery boy to deliver the order to the neighbour or secuirty nearby.
6. Photo cakes / Fondant cakes require atleast 24 hours from the time the order is placed. Also in case of Photo cakes, kindly email the photo as attachment at firstname.lastname@example.org